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Hello, do you have any questions about our products?
Can KOS protein help me lose weight?
Can KOS protein be used as a meal replacement?
When can I expect to get my order?
What is your return policy?
How do I change/cancel my subscription?
How do I use my coupon code?
Can I change or cancel my order?
Are KOS products certified organic?
Can I use KOS products if I am pregnant or breastfeeding?
Can I give KOS products to my child?
Can I use KOS protein with a nut allergy?
Visit Our Help Center
Can KOS protein help me lose weight?
KOS Organic Plant-Based Protein Powder is an excellent option for people trying to lose weight. It can be used as a nutritious meal replacement for 1-2 meals per day, along with eating healthy snacks and a sensible dinner. Protein and fibers are filling and allow you to eat less while consuming fewer calories.
As always, you should check with your healthcare provider before beginning any weight loss plan.
Can KOS protein be used as a meal replacement?
Absolutely. KOS Organic Plant-Based Protein Powder is made of natural food ingredients so you can enjoy it anytime you would eat other foods you love. It can be used as a nutrient-dense meal replacement in between meals or other healthy snacks.
When can I expect to get my order?
We know you're excited to receive your order so we almost always offer expedited 2-day shipping and ship orders the same day when available. Sometimes you'll even receive your order the next day depending on where you're located. Occasionally if we run low on inventory there may be a slight delay but our website sends out updates and tracking information automatically so you can follow along.
If you haven't received your order but you think you should have by now, please contact us for assistance. We're happy to help.
What is your return policy?
We stand behind the quality of our products and want to make sure our customers are completely satisfied. Your satisfaction is guaranteed for a full 90 days from the date of purchase. If you are not entirely satisfied and would like a refund or exchange, simply click Start a Return to begin the return process.
For more information on returns and exchanges, please visit our Help Center
How do I change/cancel my subscription?
In order to modify or cancel your KOS.com autoship, login to your KOS.com account, and click on the Manage Subscriptions option, then next to each of the products you are subscribed to is an Edit or Cancel button.
Here you can make updates to future shipments--including your delivery schedule, item quantity, shipping address, or payment method. You can easily cancel as well if you would like to no longer receive the autoship product(s).
How do I use my coupon code?
To use a coupon code, add the items you wish to purchase to your shopping cart by clicking the Add to Cart button. Next, from inside the cart, click on the Check Out button to start the checkout process. If on mobile, look for the Show order summary tab and click on it to reveal the discount code field. On desktop, the field is visible on the right column of the page. If your coupon code is still active, has not expired and you have not already used previously, the discount will be deducted from your total after applying.
Please note that unless otherwise noted, discounts cannot be combined with other special offers or discounts. When applying a coupon code to an item already discounted, you will receive the best possible discount of the two promotions.
Can I change or cancel my order?
In an effort to get your order out asap, we move fast and process orders very quickly. Please contact us immediately after placing an order if you have changed your mind. If we can catch your order before it gets shipped, we may be able to change or cancel it.
Are KOS products certified organic?
Yes! Nearly every ingredient is certified organic and therefore free of hormones, antibiotics, pesticides, artificial sweeteners, colors, and GMOs. When you check out the ingredient panel of our labels, you’ll see “organic” in front of the specific ingredients that are certified organic. Our formula is made here in sunny Southern California and ingredients are certifed by the USDA and CCOF.
Can I use KOS products if I am pregnant or breastfeeding?
You should always consult a healthcare provider before beginning any new supplements, especially while pregnant or breastfeeding. Nearly all ingredients in KOS products are certified organic and considered safe in the amounts found in foods.
Always use supplements in moderation and follow suggested use on the labels.
Can I give KOS products to my child?
It is always important to discuss diet changes and supplementation with your pediatrician to determine if a particular KOS product is right for your child. Nearly all ingredients in KOS products are certified organic and considered safe in the amounts found in foods.
Always use supplements in moderation and follow suggested use on the labels. To be on the safe side, children under the age of two years should not be given our products.
Can I use KOS protein with a nut allergy?
KOS plant-based protein powders do not contain nuts as an ingredient however we do use a small amount of coconut sugar as a natural sweetener which may be considered a tree nut to some.
They are not produced in a certified nut-free facility either so for those reasons we cannot make the claim that our products are nut free. Speak to your healthcare provider if you have a nut (or other) allergy before using KOS products.
Our agents are not available right now. Please leave a message and we'll get back to you.
Your message has been sent.
Requests are typically answered within a few hours during normal 8am-8pm PST business days. We'll do our best to get back with you as soon as possible.
Can KOS help me lose weight?
Can KOS be used as a meal replacement?
When can I expect to get my order?
What is your return policy?
How do I change/cancel my subscription?
How do I use my coupon code?
Can I change or cancel my order?
Are KOS products certified organic?
Can I take KOS if I am pregnant or breastfeeding?
Can I give KOS to my child?
Can I use KOS with a nut allergy?
Visit Our Help Center
Can KOS help me lose weight?
KOS Organic Vegan Plant-Based Protein Powder is an excellent option for people trying to lose weight. It can be used as a nutritious meal replacement for 1-2 meals per day, along with eating healthy snacks and a sensible dinner. Protein and fibers are filling and allow you to eat less while consuming fewer calories.
As always, you should check with your healthcare provider before beginning any weight loss plan.
Can KOS be used as a meal replacement?
Absolutely. KOS Organic Plant-Based Protein Powder is made of natural food ingredients so you can enjoy it anytime you would eat other foods you love. It can be used as a nutrient-dense meal replacement in between meals or other healthy snacks.
When can I expect to get my order?
We know you're excited to receive your order so we almost always offer expedited 2-day shipping when available. Sometimes it's even next day depending on where you're located and because of our fulfillment arrangements, we are even able to deliver on weekends in bigger cities. Occasionally if we run low on stock there may be a slight delay but our website sends updates and tracking information so you can follow along.
If you haven't received your order but you think you should have by now, please contact us for assistance. We're happy to help.
What is your return policy?
We stand behind the quality of our products and want to make sure our customers are completely satisfied. Your satisfaction is guaranteed for a full 90 days from the date of purchase. If you are not entirely satisfied and would like a refund, please contact us by calling 1-844-586-4567 Monday through Friday between the hours of 9:00am and 5:00pm Pacific Time. We will glady walk you through the return process and provide you with our return address.
To qualify for a refund, we require the empty canister to be returned along with your original KOS.com order # and the return authorization number assigned by our customer care team. It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. We must receive the canister(s) within 90 days from the date of original purchase for the refund to be valid.
How do I change/cancel my subscription?
In order to modify or cancel your KOS.com autoship, login to your KOS.com account, and click on the Manage Subscriptions option, then next to each of the products you are subscribed to is an Edit or Cancel button.
Here you can make updates to future shipments--including your delivery schedule, item quantity, shipping address, or payment method. You can easily cancel as well if you would like to no longer receive the autoship product(s).
How do I use my coupon code?
To use a coupon code, add the items you wish to purchase to your shopping cart by clicking the Add to Cart button. Next, from inside the cart, click on the Check Out button to start the checkout process. If on mobile, look for the Show order summary tab and click on it to reveal the discount code field. On desktop, the field is visible on the right column of the page. If your coupon code is still active, has not expired and you have not already used previously, the discount will be deducted from your total after applying.
Please note that unless otherwise noted, discounts cannot be combined with other special offers or discounts. When applying a coupon code to an item already discounted, you will receive the best possible discount of the two promotions.
Can I change or cancel my order?
In an effort to get your order out asap, we move fast and process orders very quickly. Please contact us immediately after placing an order if you have changed your mind. If we can catch your order before it gets shipped, we may be able to change or cancel it.
Are KOS products certified organic?
Yes! Nearly every ingredient is certified organic and therefore free of hormones, antibiotics, pesticides, artificial sweeteners, colors, and GMOs. When you check out the ingredient panel of our labels, you’ll see “organic” in front of the specific ingredients that are certified organic. Our formula is made here in sunny Southern California and ingredients are certifed by the USDA and CCOF.
Can I take KOS if I am pregnant or breastfeeding?
You should always consult a healthcare provider before beginning any new supplements, especially while pregnant or breastfeeding. Nearly all ingredients in KOS products are certified organic and considered safe in the amounts found in foods.
Always use supplements in moderation and follow suggested use on the labels.
Can I give KOS to my child?
It is always important to discuss diet changes and supplementation with your pediatrician to determine if a particular KOS product is right for your child. Nearly all ingredients in KOS products are certified organic and considered safe in the amounts found in foods.
Always use supplements in moderation and follow suggested use on the labels. To be on the safe side, children under the age of two years should not be given our products.
Can I use KOS with a nut allergy?
KOS plant-based protein powders do not contain nuts as an ingredient however we do use a small amount of coconut sugar as a natural sweetener which may be considered a tree nut to some.
They are not produced in a certified nut-free facility either so for those reasons we cannot make the claim that our products are nut free. Speak to your healthcare provider if you have a nut (or other) allergy before using KOS products.
Our agents are not available right now. Please leave a message and we'll get back to you.
Your message has been sent.
Requests are typically answered within a few hours during normal 8am-8pm PST business days. We'll do our best to get back with you as soon as possible.
