Shipping Policy

EFFECTIVE DATE: 1/29/18
LAST UPDATED: 11/22/23

SHIPPING ORDER CONFIRMATION

As soon as you place your order, you will receive an order confirmation via e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. Once your order is received, it will be sent to our warehouse to be picked, packed, and shipped right away.

DOMESTIC SHIPPING RATES

Domestic orders from KOS.com are eligible to receive standard shipping services. For all orders under $75, the charge is a flat $7.95. We offer free standard shipping to orders over $75 (after discount is applied).

All orders (including Subscribe & Save) shipping outside of the 48 contiguous states will be charged a flat rate of $24.99 at checkout.

Locations outside of the 48 contiguous states include Alaska and Hawaii, and all other off-shore insular areas, such as American Samoa, U.S. Virgin Islands, Northern Mariana Islands, Guam and Puerto Rico.

Military Mail (APO & FPO) are charged flat rate shipping as well.

Please note, if your order qualifies, the free shipping rate will automatically apply to your order. Modifying your order during the checkout process may result in changes in shipping rate.

ADDITIONAL INFORMATION

  • We process and deliver orders Monday-Friday (excluding holidays). Saturday and/or Sunday deliveries may be available for some orders.
  • We use a variety of shipping carriers to make sure we deliver your order as soon as possible.
  • If you order multiple items, you may get multiple deliveries. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.
  • Orders to APO/FPO addresses arrive within 30-45 days.